“…One of the top 3 speakers I’ve heard in 15 years…”

"Laurie always presents her topic in an understandable, informative and applicable way. Keep her coming back!"

"As a result of this program, I have noticed that I am more aware of the impact that I contribute to the organization. I try to make sure that I'm more prepared when leading meetings, having performance discussions, and interacting with my peers and executives. I liked the fact that this program allowed us to be extremely honest with one other. I think that Laurie did a great job facilitating discussions and having us to commit to takeaways at the end of each session. I've benefited tremendously because I'm more in tune with my leadership style and key results areas. It's made me think more deeply about what I want to do as leader and how that can impact all aspects of my life. I would give this program a 9. I would recommend this program, because it provides a platform to evaluate your peer relationships, your communication style, your strengths as a leader, and how efficient you are in achieving your goals. I thoroughly enjoyed this program, and I'd like to reach out to Laurie as often as I can as a mentor."

"I WOULD GIVE THIS PROGRAM AN A +++. Laurie was a patient, knowledgeable and easy-going instructor. I am eager to handle more difficult situations with confidence. Delegation! Delegation!..Delegation! :-) The best part of the program was open and honest feedback and group participation. The instructor Laurie gives real life experiences and helps you relate to a lot of problem areas that need to be addressed and how to go about it productively, professionally and confidently. I am able to continue to strengthen my coaching and mentoring skills and hold others accountable. Yes, I would recommend this program. It can be used as a foundation for those looking to transition into leadership positions and assist with current managers and leaders on how to deal with situations."

"I would rate this program a 10 out of 10. I am significantly more aware of the words/actions I use (or don't use) which directly affect my day-to-day relationships in life and my progress at work. Laurie has a fantastic approach to this type of training. This type of class is make or break depending on the tone set by the instructor. I have better sense of what leadership truly is. This allows me to identify an effective leader and also notice things that person does that makes them an effective leader."

“I received enthusiastic recommendations for Laurie Maddalena from credit union CEOs who heard her speak at a national CUES conference. One said she was “one of the top 3 speakers I’ve heard in 15 years”. As we began plans for our annual Synergent Connect Conference for fall 2022, I thought she would be the perfect choice to address the myriad of issues and questions facing credit unions in this radically different work world and challenging economic times. As the opening keynote speaker, she immediately engaged the group with a presentation full of research, insights and great ideas. Laurie is personable and positive and, because she knows credit unions, her credibility was solid. Laurie exceeded my expectations and she fully delivered as our opening session speaker. I highly recommend Laurie and can’t wait to get her back with us again!”

"I always learn something that I can take back to the office and use immediately. Laurie is an excellent presenter!"

“Laurie was an excellent teacher and moderator, and my group was engaged the whole time. Empowerment is the word I keep coming back to. I have more confidence interacting with my team in a more managerial capacity. Thank you, Laurie!”

“Laurie is a fantastic coach and mentor! The program was excellent. I have been more aware and purposeful in my approach to managing. I feel so much more confident and capable as a manager. The mix of real, relevant topics from time management to engaging and coaching employees, effective delegation, and navigating difficult conversations are so helpful to new managers and a great reminder and practice for seasoned managers.”

"I received a lot of very timely and useful tools from this program that I will continue to use throughout my career. There are too many changes I have made to fit into this small response box. From time management to understanding when a conversation becomes crucial and how to handle that. I appreciated two main things. The additional resources provided so that I could continue learning about a subject and the in class atmosphere that allowed for open flowing conversations. I believe I can now handle most situations with tact and professionalism. I can hold people accountable now as well as have that crucial conversation. I would definitely recommend this program to anyone willing to continue learning throughout their career. It was very helpful. It exceeded my expectations. Thank You!!!"