The first presentation I ever gave in my career was as the assistant director of human resources, and my vice president asked me to prepare a presentation for the Board of Directors. I had very little experience presenting—especially to ten successful board members who had decades more work experience than me.
The week leading up to the meeting, I felt sick and anxious every day. During the presentation, I could feel my face get flushed and my voice shake as I stood up in the board room to deliver my presentation. I was so relieved when it was over and couldn’t wait to leave the room soon after.
That first presentation was over 20 years ago, and since then, I have presented hundreds of times in my career; first as a credit union vice president, and the last 14 years as a professional speaker and leadership consultant.
A few years ago, a woman approached me after I had presented the keynote speech at a conference and commented that speaking seemed so natural for me, and that I was lucky that it was easy for me to present to a room full of executives. She expressed that she wished she could feel comfortable standing on a stage and presenting to hundreds of leaders without getting nervous.
The reality is, I do still feel nervous most times before speaking, and I am not more naturally gifted than others. While my presentation skills and confidence have improved over the years, I often still feel anxiety before walking onto a stage to deliver a speech. What looked easy to this woman in the audience was actually hours of practice and hard work.
People are often surprised to learn that a one-hour speech at a conference is between 40 and 60 hours of work on the back end—designing and customizing the speech, building in relevant stories, creating the visuals, and practicing over and over and over again until I can present the main points and stories from memory.
Here is the secret to becoming a better presenter: practice.
As with everything in life, the way to master a craft is to do it over and over again. In fact, taking action is the most important principle of success in life.
There is a misconception in our society that confidence is an innate quality—that some people are born with natural abilities and confidence, and others aren’t. But confidence comes from building competence in a specific skill or area—repeatedly taking action and increasing your skills over time. As your competence increases, your belief in yourself increases.
Perhaps you want to be a better coach to your employees. You can take a workshop to learn the skills of coaching, but what will make you a better coach is practicing the skills. If you want to become better at handling difficult conversations, practicing the skills will build your confidence.
I believe confidence is situational—you can feel confident in some areas of your life and not as confident in others.
I feel confident facilitating a workshop on leadership because I have done it many times. I don’t feel as confident in my tennis skills since I’ve only been playing for a few years. I continue to take lessons and learn more every year, and perhaps in several years I will be a more confident player.
Confidence isn’t all-encompassing. Instead of thinking that confidence is something you have or don’t have, think about a few areas where you want to build your confidence and create action steps that will increase your skills.
There is also a fallacy that people who appear confident and successful don’t feel as much anxiety and fear—that they somehow are lucky to have this superpower of belief in themselves. This is simply not true. People who appear confident feel fear and anxiety. The difference is, they take action despite the fear and anxiety.
They have become comfortable being uncomfortable and recognize the uneasy feelings as a normal part of developing themselves and working toward their goals. In fact, feeling uncomfortable is usually a good sign—it means you are stretching beyond your current comfort zone and developing to another level.
You can’t control your feelings. Feeling worry and anxiety are normal, and beating yourself up about how you feel is a waste of energy.
What you can control are your behaviors and your thoughts.
Over the course of my speaking career, I have learned not to feel frustrated that I still feel anxiety before a speech. Instead, I change my belief about the anxiety—instead of telling myself I feel nervous, I tell myself that I feel excited to share awesome information and tools that can help leaders become exceptional.
I reframe my “nervous” feelings into excitement, and focus on being of service to the audience. I’m not trying to change my feelings; I am focusing on how I choose to interpret the feelings and consequently the actions I can take.
Here's the thing—we all have self-doubt. If you are growing and developing in your life, there will always be another level of growth, and that will feel uncomfortable.
I believe we never reach our full potential in life—as you develop your skills and get better, you will be called to another level of growth and potential.
We each have an inner critic—the voice in our head that feels discouraging and pushes us to stay safe and comfortable. And that’s exactly the job of our inner critic—to keep us safe and comfortable. Yet most times our inner critic is not serving us in becoming who we want to be.
We can acknowledge our inner critic and thank if for surfacing our fears and worries, and then we can consciously make the decision to take action anyway in service to our bigger goals and dreams.
During the training I completed to become a certified coach, we learned a powerful tool for not letting our inner critic get in the way of our goals. The tool is to ask your future self how to handle a situation. For example, I might ask my 75-year-old self how she would approach a situation that feels challenging or uncomfortable. My future self is often wiser and more objective than my current self, and encourages me to take more risks in service to my goals, rather than hesitate or stay comfortable.
When I was recently asked to speak at a conference in Scotland, my inner critic showed up with all the reasons I should say no—I have a lot on my plate already; there’s only a few months until the conference, maybe that’s not enough time to prepare, etc. I acknowledged my inner critic and then turned to my inner coach—my future self—who told me this is a wonderful opportunity; I should absolutely accept it and there is plenty of time to prepare.
I chose to listen to my inner coach and step into what felt a little uncomfortable.
Whatever stage you are in your career, just know that no one is completely confident all the time. Discomfort, anxiety, and self-doubt are a normal part of growing and developing as a leader and a human.
The best approach is not to try and eliminate these feelings; you can’t control how you feel. What you can do is focus on your belief about these feelings—that they are natural since you are growing and developing your skills, and that by taking action, you will improve your confidence every day.
Turn to your inner coach to guide you to take action toward the leader and person you want to be.
==> For help focusing on your future goals and disallowing comparison to sabotage your confidence -->
I really love and enjoy this reading. Reading this I learned that when you speak out clearly you thoughts and ideas people see you as winner, because you are not afraid to go straight to the point.
Great article.....And happy belated birthday! Welcome to my world, young lady!
Whenever I have a work project that I keep putting off - I think about delegating that project to someone else - which accomplishes 2 things- it gets the project done and frees us my brain space thinking about it.
Good morning. I loved this read. Thank you so much for sharing. Sincerely, Melissa :)
Thank you for this blog Laurie. I liked most part and specially "As organizations have become more complex, there is a tendency to require employees to do more with less. This is a slippery slope, and often can result in employees feeling overwhelmed and burnt out. One of the biggest contributors to this is not evaluating resources during the strategic planning process." I will use this practice "A best practice is to do what I call Priority Planning—putting important practices on your calendar ahead of time so they become a priority in your day. Examples of activities to Priority Plan include scheduling recurring coaching sessions with each team member, time for strategic thinking and planning, vacations, doctor appointments, important children’s events, and blocks of time for focused work on projects." To be more effective, I will get a good rest so I can have enough energy in the morning. I will read the blog again along with the other links on employee evaluation. Thank you so much Laurie. Best wishes to you and your family.
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I love the feedback on the more than 50 hours of work. AND filling time. So true. Unfortunately, showing that you work longer hours is still seen as being a "hard worker" - not sure how to change that though.
I enjoyed the read. I concur that transitioning from technical skills to delegating results was a task within itself. I did not realize I was almost trying to do the same thing from my previous position, and it was not working. However, I am seeing the results of how delegating daily tasks makes my job and workload easier. Thank you, Laurie.
Thank you for sharing information about your trip Laurie! All 3 things resonate with me - probably #1 being the biggest. I know when I'm gone for a week, I'm still thinking about work and need a vacation when I get back because I did not relax enough. I think your idea of a longer vacation is definitely in my future!!
Hey Laurie, My take on your list - 1 - everyone has a story - listen 2- social media causes interpersonal problems 5- generational differences create hurdles / earn it you aren't entitled / we should help them get there not give it to them 6 AMEN some leaders I would have followed thru Hell, some I wish - well, you know 7- true BUT be as good as your word and 14- Hopefully we leave some good from our efforts, I know the good leaders I have had have. Seen a lot in my career but it really comes down to treat others the way you want to be treated, fair, honest, and straight forward. Good read. Take care
I love this so much and thank you so much for sharing! I really just love realizing that enjoying the simple things sometimes is the best! Also recognizing that what is important and fun to you may not be everyone else's fun on the on the trip. “Do we get to keep these toiletries?” was my favorite!!!! :):) Glad you had a great time and got to spend it with your family!
I very much resonate with lesson no 3! Thank you Laurie
I think the part that you might have missed in their top 5 things, some of which were not "Italian" or even different from home, all of them happened with you, both of you. And i think that is what they will remember too. And you've got tons of photos that will remind them of what the Sistine Chapel looked like - then they might remember what it sounded like or smelled like. Oh- and i agree with you 100% about sleep!
LOTS of great take-aways from this post! Thank you for posting! I especially love "slow down to speed up". That's a keeper!
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the not getting enough rest to be at my best. definitely need to get more quality sleep and make that a priority
It really is hard to narrow down the 3 lessons into one because they are all so interconnected. You need to give your mind and body THE TIME to relax SO THAT you can enjoy the SIMPLE THINGS, including REST. I enjoyed that lesson as a whole. I will take that lesson with me on my next vacation (or staycation). As always, thank you Laurie for your candor and for sharing your own lessons with others so that we too can benefit.
Great information and reminders
Laurie, Thank you for sharing your trip and these nuggets. The lessons that resonate most with me are it does take time to relax and getting proper rest. When you devote 15 plus hours of your day for work, taking care of home and others; the 6-7 hours you lay down does not cut it! For me during this time I'm trying to unwind and find myself thinking fighting not to think about what I have to do tomorrow. Even after I create a to do list for the next day...I find things I need to add. Taking a day off here and there doesn't cut it as well because of all the plans you have for that day. I try to make sure my Mental Health Days remains just that.... time for me to laugh, cry, scream.... whatever I need to release the cares and stress!
Really enjoyed the article... and all very true!
Since I was already well aware of #1 (I'm in the same boat with taking a long time to relax), I think I'm resonating most with #3. I'm learning to prioritize sleep / rest and it's been wonderful. Love that you said "I love sleep.". :)
Welcome back from vacation. Well deserve! Action is the key to success. Shoulder to shoulder, coaching and delegating task to help other employees grow are very important. It is a sacrifice that one must do. Forget about yourself and be with your team day in and out to help them grow, is not always easy. On the long run, your team is stronger, and you can depend on them for the success of the organization. Thank you so much!
So many great tips here, thank you!
I am so impressed you're able to disconnect and these are great tips I'll be sure to try on my next trip!
Such a great post - so inspiring!