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Revolutionizing Leadership: Elevating Standards and Expectations for Management

July 29, 2024

When contemplating the most impactful roles in society, those that profoundly affect human well-being and development, parenting and leadership stand out.

Despite their significance, these pivotal responsibilities surprisingly lack mandatory training, certification, or standard requirements.

While it's true that today there are numerous resources and classes available to assist new parents (although, let’s be honest, no class can fully prepare you for such a monumental life change), and some organizations are offering leadership training to managers, these efforts are often fragmented and inconsistent. However, I'm not here to discuss parenting. Instead, I'd like to shift our attention to leadership.

Unlike numerous professions, management and leadership lack clear minimum requirements and universally recognized standards for modern leadership.

The barista at your local coffee shop gets more training than most leaders. Why? Because coffee connoisseurs know that there’s an art to making a great cappuccino. No one is going to put a brand-new employee behind the coffee counter to fail.  

In nearly every industry I've consulted in, individuals are frequently promoted into management and executive roles without the requisite training or essential skills for effective leadership. This often stems from inadequate preparation by organizations, which fail to consider the qualities, competencies, and skills necessary for success in these positions.

In addition, the requirements for success in management have evolved over the past few decades, yet many leaders have not updated their leadership styles and still rely on outdated practices. This has resulted in an increase in the number of poorly trained, ineffective managers who struggle to engage their teams and often contribute to a toxic work culture.

These widespread issues highlight the importance of identifying and nurturing true leadership potential. Promoting individuals ill-equipped for leadership roles leads to disengaged employees and the erosion of company culture.

Here are five truths that we must embrace if we are going to elevate our leaders and organizations to thrive:  

Not everyone is meant to be a leader.  

Just like not everyone is meant to be a pilot, a teacher, an artist, a chef, or a barista.  

You wouldn’t think of getting on a plane if the pilot didn’t have a license. You wouldn’t go to a health practitioner with no training, experience, or medical degree. And you’d stop going to a local coffee shop that didn’t train their baristas in the art of coffee making.

These respected professions have specific requirements for success. It's time we started treating leadership as a respected profession, one that requires specific standards and prerequisites for advancement.

We need a leadership revolution.

Leadership is a privilege, and a huge responsibility.

Leading in today's environment is more challenging than ever before. The skills, competencies, and qualities required for successful leadership have evolved significantly in the past several decades.

Effective leaders must now provide clarity for their teams, prioritize key results, nurture organizational culture, facilitate difficult conversations, coach and develop employees, manage in hybrid and virtual settings, and navigate a rapidly changing world where change is constant.

While past managers could succeed with a transactional, bureaucratic, results-oriented approach, today's leaders must focus on positive influence, emphasizing well-being, care, and connections, all while achieving results. This demands advanced empathy, flexibility, and emotional intelligence skills.

Managers and executives must adeptly tailor their leadership style to influence individuals possessing diverse personalities, backgrounds, values, generations, and thinking patterns.

Creating a modern culture is essential to staying relevant and thriving in today’s complex world.

The way we create modern cultures is ensuring our managers are employing modern leadership practices. This requires training people before they move into a leadership role.

Many managers and executives are defaulting to an old operating style and have not upgraded their leadership skills to stay relevant with the times. By promoting people into leadership positions without the necessary skills, organizations leave their biggest asset—their people—at the mercy of inexperienced and undertrained leaders who contribute to disengagement and lower productivity. When supervisors, managers, and executives haven’t been trained in modern leadership skills, they tend to manage how they were managed—the traditional approach of fixing, directing, micromanaging, and controlling.

According to Gallup’s most recent research, only 33% of employees in the United States are engaged at work, meaning only one-third of employees bring their full effort to work each day. Mediocre leadership not only leads to lower engagement, productivity, and job satisfaction, but it also impacts customer service.

There is a huge opportunity for organizations to elevate employee engagement and wellbeing, which will elevate the service customers experience from the organization.  

The way we elevate our cultures is by elevating our leaders.

The direct manager has the biggest impact on how your employees experience work. Certainly, the executive level sets the tone—but if your middle level managers don’t know how to engage employees in a tangible way, your culture will deteriorate.

Promotion to leadership should not be a reward for hard work.  

We need to stop promoting for technical expertise and instead promote for leadership qualities, competencies, and skills, and this starts with every single leader.  

We need to support our managers and set them up for success instead of setting them up to fail. Each management position should have specific competencies identified for success. While not all leadership positions are alike, standard competencies like empathy, people-focus, and emotional intelligence skills should be minimum requirements for entry.

Every single person who manages another human being should be required to complete leadership training before they become a supervisor.

There’s a lot of advice around how to manage up—how to effectively manage your boss. This is very valuable, and the skills for managing the relationship with your boss are important. But it is not an employee’s job to manage a toxic boss.  

We also need to give employees a peek behind the curtain of what leadership really entails before they commit to managing people. We need to make it okay to opt out of leadership.  

Cultural health must be a strategic priority.  

Most organizations don’t take a strategic approach to elevating the leadership quality in their organizations. The strategic method requires taking an intentional approach - assessing the talent of every employee, determining who is in the right role and who is not - and taking decisive action. This action could involve coaching, training, teaching, or, in some cases, termination.  

In addition, organizations need to purposefully develop high potential employees for leadership roles.

As leaders, it is our responsibility to nurture the organizational culture.

If someone is underperforming, regardless of their tenure or likability, we must not ignore or circumvent the issue. Instead, we must address the root cause.  

Imagine if each of us focused on elevating our leadership and our organizational cultures. We would elevate our industries and position our organizations to not only survive, but THRIVE.  

You have the power to create that. I hope you will join me in a leadership revolution to elevate your team, elevate your culture, and to elevate leadership.

Build more confidence at The Confidence Masterclass on Thursday, August 8th @ 1pm ET so you're ready to boldly lead the charge in the leadership revolution.

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Comments
Migdalia Cruz
October 10, 2024

I really love and enjoy this reading. Reading this I learned that when you speak out clearly you thoughts and ideas people see you as winner, because you are not afraid to go straight to the point.

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Reply from Laurie:
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Todd Smith
July 11, 2024

Great article.....And happy belated birthday! Welcome to my world, young lady!

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Reply from Laurie:
Thanks so much, Todd!
Beverly
December 19, 2023

Whenever I have a work project that I keep putting off - I think about delegating that project to someone else - which accomplishes 2 things- it gets the project done and frees us my brain space thinking about it.

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Reply from Laurie:
Absolutely, Beverly! We create more time for ourselves, and we can release the mental stress it is taking up.
Melissa Smith
December 7, 2023

Good morning. I loved this read. Thank you so much for sharing. Sincerely, Melissa :)

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Reply from Laurie:
You're welcome, Melissa! Thanks for your comment.
Anonymous
November 29, 2023

Thank you for this blog Laurie. I liked most part and specially "As organizations have become more complex, there is a tendency to require employees to do more with less. This is a slippery slope, and often can result in employees feeling overwhelmed and burnt out. One of the biggest contributors to this is not evaluating resources during the strategic planning process." I will use this practice "A best practice is to do what I call Priority Planning—putting important practices on your calendar ahead of time so they become a priority in your day. Examples of activities to Priority Plan include scheduling recurring coaching sessions with each team member, time for strategic thinking and planning, vacations, doctor appointments, important children’s events, and blocks of time for focused work on projects." To be more effective, I will get a good rest so I can have enough energy in the morning. I will read the blog again along with the other links on employee evaluation. Thank you so much Laurie. Best wishes to you and your family.

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Reply from Laurie:
So glad you will be implementing these things!
Tracey
October 23, 2023

this is a test comment

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Anonymous
October 23, 2023

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lynn beisel
October 20, 2023

I love the feedback on the more than 50 hours of work. AND filling time. So true. Unfortunately, showing that you work longer hours is still seen as being a "hard worker" - not sure how to change that though.

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Reply from Laurie:
Lynn, I agree that working longer hours is still seen as working "hard" in our culture. I wish this was an easy shift. Our society needs to redefine what being productive means--not related to hours, but true productivity, which I find is not related to hours, but is related to focus. I do think leaders in organizations can model great boundaries and set the tone for their culture. Thank you for your comment!
Krystle
September 26, 2023

I enjoyed the read. I concur that transitioning from technical skills to delegating results was a task within itself. I did not realize I was almost trying to do the same thing from my previous position, and it was not working. However, I am seeing the results of how delegating daily tasks makes my job and workload easier. Thank you, Laurie.

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Reply from Laurie:
Thank you, Krystle! I think this is something most managers are challenged with when shifting from a more technical role to a leadership role. Delegation can really help free up time for the leadership aspects of our job.
Anonymous
August 29, 2023

Thank you for sharing information about your trip Laurie! All 3 things resonate with me - probably #1 being the biggest. I know when I'm gone for a week, I'm still thinking about work and need a vacation when I get back because I did not relax enough. I think your idea of a longer vacation is definitely in my future!!

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Reply from Laurie:
I think it takes me a week to just wind down before I can really relax. My goal next year is to take at least one two week (rather than one week at a time) vacation!
Perry Crutchfield
August 22, 2023

Hey Laurie, My take on your list - 1 - everyone has a story - listen 2- social media causes interpersonal problems 5- generational differences create hurdles / earn it you aren't entitled / we should help them get there not give it to them 6 AMEN some leaders I would have followed thru Hell, some I wish - well, you know 7- true BUT be as good as your word and 14- Hopefully we leave some good from our efforts, I know the good leaders I have had have. Seen a lot in my career but it really comes down to treat others the way you want to be treated, fair, honest, and straight forward. Good read. Take care

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Reply from Laurie:
I always appreciate your perspective, Perry! I so agree with you that we should treat others with respect, just like we want to be treated. I have also had leaders that I would follow anywhere, and others who I have learned what NOT to do!
LISA KINNEY
August 16, 2023

I love this so much and thank you so much for sharing! I really just love realizing that enjoying the simple things sometimes is the best! Also recognizing that what is important and fun to you may not be everyone else's fun on the on the trip. “Do we get to keep these toiletries?” was my favorite!!!! :):) Glad you had a great time and got to spend it with your family!

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Reply from Laurie:
I am so glad you are enjoying the blog post Lisa!
Sandra
August 15, 2023

I very much resonate with lesson no 3! Thank you Laurie

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Reply from Laurie:
Thanks, Sandra!
Beverly Zook
August 14, 2023

I think the part that you might have missed in their top 5 things, some of which were not "Italian" or even different from home, all of them happened with you, both of you. And i think that is what they will remember too. And you've got tons of photos that will remind them of what the Sistine Chapel looked like - then they might remember what it sounded like or smelled like. Oh- and i agree with you 100% about sleep!

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Reply from Laurie:
You are so right Bev--it was really about the experience of traveling together. I have on my list to create an album from our trip so we can look back and remember everything we did!
Tracey
August 14, 2023

LOTS of great take-aways from this post! Thank you for posting! I especially love "slow down to speed up". That's a keeper!

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Tracey
August 14, 2023

testing blog comment flow

did this come through?
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Anonymous
August 14, 2023

the not getting enough rest to be at my best. definitely need to get more quality sleep and make that a priority

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Sandi Richardson
August 10, 2023

It really is hard to narrow down the 3 lessons into one because they are all so interconnected. You need to give your mind and body THE TIME to relax SO THAT you can enjoy the SIMPLE THINGS, including REST. I enjoyed that lesson as a whole. I will take that lesson with me on my next vacation (or staycation). As always, thank you Laurie for your candor and for sharing your own lessons with others so that we too can benefit.

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Reply from Laurie:
Yes, Sandi! Love how you pulled all those lessons together!
Andrea C.
August 10, 2023

Great information and reminders

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Reply from Laurie:
Thank you, Andrea!
Arlene Byrd
August 10, 2023

Laurie, Thank you for sharing your trip and these nuggets. The lessons that resonate most with me are it does take time to relax and getting proper rest. When you devote 15 plus hours of your day for work, taking care of home and others; the 6-7 hours you lay down does not cut it! For me during this time I'm trying to unwind and find myself thinking fighting not to think about what I have to do tomorrow. Even after I create a to do list for the next day...I find things I need to add. Taking a day off here and there doesn't cut it as well because of all the plans you have for that day. I try to make sure my Mental Health Days remains just that.... time for me to laugh, cry, scream.... whatever I need to release the cares and stress!

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Reply from Laurie:
Yes, Arlene! We spend so much of our time working and often taking care of others, that it can feel challenging to even find time to unwind and rest. I am working on building more margin into my schedule and blocking time off next year for some extra days off to really disconnect and relax.
Stephen Wallace
August 10, 2023

Really enjoyed the article... and all very true!

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Tracey
August 10, 2023

Since I was already well aware of #1 (I'm in the same boat with taking a long time to relax), I think I'm resonating most with #3. I'm learning to prioritize sleep / rest and it's been wonderful. Love that you said "I love sleep.". :)

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Reply from Laurie:
Yes, Tracey, I love my sleep and I prioritize it! I feel a huge difference in my energy and focus if I lose even one hour of sleep. I know a lot of people struggle to get good rest, and for some it is not easy.
Anonymous
July 28, 2023

Welcome back from vacation. Well deserve! Action is the key to success. Shoulder to shoulder, coaching and delegating task to help other employees grow are very important. It is a sacrifice that one must do. Forget about yourself and be with your team day in and out to help them grow, is not always easy. On the long run, your team is stronger, and you can depend on them for the success of the organization. Thank you so much!

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Reply from Laurie:
Absolutely agree--action is important for any success. And as a leader, we have to take action--connect with our team, make time for coaching, and showing appreciation. Thanks for your comments!
Sandra
July 26, 2023

So many great tips here, thank you!

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Reply from Laurie:
Thanks so much, Sandra!
Tracey
July 14, 2023

I am so impressed you're able to disconnect and these are great tips I'll be sure to try on my next trip!

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Reply from Laurie:
Let me know how it goes, Tracey! :-)
Becca Levian
July 14, 2023

Such a great post - so inspiring!

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Reply from Laurie:
Thank you, Becca!