Toxic leadership behaviors are like invisible anchors holding organizations back.
They might not always be immediately noticeable, but their impact is undeniable - eroding trust, stifling innovation, and driving talented employees out the door.
Whether it's a manager who micromanages every detail, a leader who avoids accountability, or a boss whose ego overshadows the team's needs, these behaviors can create a ripple effect of negativity that damages morale and productivity. And while many toxic behaviors are overtly negative, such as micromanaging or being overly controlling, others may not seem harmful at first glance, but can be equally damaging—undermining trust, communication, and team cohesion over time.
Toxic leadership behaviors can often stem from valuable skills that are overused. Qualities that, when applied in moderation, can be highly effective, but may become detrimental to the organization and the team when overused.
Here are six toxic leadership behaviors that may be undermining your team:
- Lack of Clarity.
When leaders fail to provide clear direction or don’t communicate regularly, they create uncertainty that can quickly erode a team's confidence and focus.
Without a clear sense of purpose or understanding of expectations, employees may feel directionless, leading to confusion, decreased productivity, and disengagement. In the absence of information, employees are left to fill in the gaps with their own assumptions about the intentions of their leader.
Regular, intentional communication is key to aligning the team around goals, maintaining accountability, and fostering trust. When leaders neglect this responsibility, they not only hinder their team's performance but also risk creating a culture of disconnection, where employees are unsure of where they stand or what is expected of them.
A lack of clarity around expectations and performance also breeds insecurity among employees because they don’t know where they stand. Regular performance feedback provides clarity on what employees are doing well, and where they need to improve. This feedback not only supports the employee's performance improvement but also provides a sense of security, as team members feel more confident knowing where they stand.
- Toxic Positivity.
Having a positive outlook can be a great skill in leadership and life. Creating excitement on your team, and providing a sense of belief and optimism can generate motivation and resilience. However, when positivity is overused, it can become toxic.
Leaders who consistently push for optimism, even in challenging situations, may inadvertently shut down honest conversations and discourage employees from voicing concerns or acknowledging problems.
Toxic positivity creates an environment where employees feel pressured to suppress their true feelings, which can lead to frustration, burnout, and a lack of trust in leadership. Toxic positivity can also foster artificial harmony within a team, where members withhold their true ideas and perspectives, choosing to go along with the status quo out of fear of upsetting their leader or rocking the boat. Toxic positivity can slowly erode the organization culture and drive away talented, exceptional employees.
Effective leaders foster an environment where employees feel comfortable disagreeing with them, and they actively encourage differing perspectives while recognizing those who honestly express their opinions.
- The Overuse of Harmony.
Harmony is a valuable skill for fostering collaboration and a positive team environment. Harmony can be valuable in ensuring that all perspectives are heard, creating a collaborative environment before moving forward with decisive action. However, when a leader is overly focused on maintaining harmony at the expense of addressing real issues, they create a culture of avoidance, where important challenges go unresolved, and team members may feel frustrated, disconnected, or unclear about expectations. This could mean not addressing underperformance, unresolved conflicts, or important feedback.
The result is that issues fester beneath the surface, creating a sense of tension and resentment among team members. Without open communication, trust erodes, and productivity suffers.
One of the most common behaviors I see in my work that undermines a leader’s effectiveness is a reluctance to address challenges and poor performance. While the leader may be supportive and encouraging at times, their failure to confront these issues timely weakens their credibility and impact in the long run, and creates resentment and disengagement on their team.
- People Pleasing.
People-pleasing is when an individual prioritizes the desires, approval, and comfort of others over their own needs, values, or boundaries. In leadership, people-pleasing can manifest as a leader’s tendency to avoid conflict, say yes to unreasonable requests, or downplay difficult situations in order to be liked or maintain peace.
While the intention may be to create a positive or harmonious environment, it often leads to ineffective leadership, as it prevents the leader from making tough but necessary decisions, providing honest feedback, or setting clear boundaries. The focus shifts from what’s best for the team or organization to keeping individuals comfortable, which ultimately undermines trust and effectiveness.
Leading a team can be hard. At times, it will be necessary to facilitate uncomfortable conversations for the sake of the team. Managers who struggle with people-pleasing frequently avoid these necessary interactions, which ultimately undermines their authority and influence, while also negatively impacting team performance.
- Passive Leadership.
True leadership isn’t about stepping in occasionally or reacting when bigger issues arise. It’s a daily commitment to stay engaged, communicate clearly, and inspire a culture of accountability. Unfortunately, many managers lack the essential skills needed to be effective and influential leaders in today’s evolving workplace.
Passive leaders fail to recognize that effective leadership demands consistent, daily engagement. It’s not simply a position of authority - it requires active involvement, clear communication, and continuous support to create success and build trust.
An active leader builds positive influence by being visible and involved, while providing clear direction, support, feedback, and empowerment. Passive leaders fail to provide the direction, clarity, feedback, and appreciation that their team needs to be productive and engaged.
- Being Constantly Accessible.
Being constantly available to your team or others can undermine your success as a leader by creating a sense of overwhelm, leading to burnout and a lack of focus on strategic priorities.
When you're always accessible, it can signal to your team that you're available to solve every issue immediately, preventing them from developing their own problem-solving skills or taking ownership of their responsibilities. Additionally, constant availability can erode boundaries, causing a lack of respect for your time and diminishing your ability to lead with clarity and vision.
The ability to prioritize and manage your workload is a crucial skill for effective leadership. Managers must prioritize the key result areas that have the greatest impact on their team and organization. However, many leaders confuse being supportive and helpful with being constantly available.
To lead effectively, it's essential to manage your time and focus your energy on high priority tasks, rather than spreading yourself thin by trying to be available for everything. This is often hard for leaders to embrace because they fear that setting boundaries or stepping back will make them seem unapproachable or disengaged, when in fact, it’s necessary to maintain focus and facilitate results.
Over time, being constantly accessible keeps leaders from focusing on the most important elements of leadership, coaching, engagement, feedback, appreciation, and results, which creates a toxic environment for the team.
Not all toxic leadership behaviors are overtly negative or malicious. In fact, many stem from qualities or skills that, in moderation, can be highly effective in a leadership role. However, when these traits are overused or applied inappropriately, they can become detrimental to the organization and the team.
In many cases, managers and executives aren’t aware that some of their behaviors are creating a toxic environment, as these actions may seem harmless or even well-intentioned on the surface, but over time, they can subtly erode trust, communication, and team morale. Leaders need to recognize when their behaviors, even when well-intentioned, are hindering growth, communication, and accountability within the team.
By cultivating self-awareness and understanding the impact of their actions, leaders can avoid the subtle slide into toxicity and create a thriving team and culture.
I really love and enjoy this reading. Reading this I learned that when you speak out clearly you thoughts and ideas people see you as winner, because you are not afraid to go straight to the point.
Great article.....And happy belated birthday! Welcome to my world, young lady!
Whenever I have a work project that I keep putting off - I think about delegating that project to someone else - which accomplishes 2 things- it gets the project done and frees us my brain space thinking about it.
Good morning. I loved this read. Thank you so much for sharing. Sincerely, Melissa :)
Thank you for this blog Laurie. I liked most part and specially "As organizations have become more complex, there is a tendency to require employees to do more with less. This is a slippery slope, and often can result in employees feeling overwhelmed and burnt out. One of the biggest contributors to this is not evaluating resources during the strategic planning process." I will use this practice "A best practice is to do what I call Priority Planning—putting important practices on your calendar ahead of time so they become a priority in your day. Examples of activities to Priority Plan include scheduling recurring coaching sessions with each team member, time for strategic thinking and planning, vacations, doctor appointments, important children’s events, and blocks of time for focused work on projects." To be more effective, I will get a good rest so I can have enough energy in the morning. I will read the blog again along with the other links on employee evaluation. Thank you so much Laurie. Best wishes to you and your family.
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I love the feedback on the more than 50 hours of work. AND filling time. So true. Unfortunately, showing that you work longer hours is still seen as being a "hard worker" - not sure how to change that though.
I enjoyed the read. I concur that transitioning from technical skills to delegating results was a task within itself. I did not realize I was almost trying to do the same thing from my previous position, and it was not working. However, I am seeing the results of how delegating daily tasks makes my job and workload easier. Thank you, Laurie.
Thank you for sharing information about your trip Laurie! All 3 things resonate with me - probably #1 being the biggest. I know when I'm gone for a week, I'm still thinking about work and need a vacation when I get back because I did not relax enough. I think your idea of a longer vacation is definitely in my future!!
Hey Laurie, My take on your list - 1 - everyone has a story - listen 2- social media causes interpersonal problems 5- generational differences create hurdles / earn it you aren't entitled / we should help them get there not give it to them 6 AMEN some leaders I would have followed thru Hell, some I wish - well, you know 7- true BUT be as good as your word and 14- Hopefully we leave some good from our efforts, I know the good leaders I have had have. Seen a lot in my career but it really comes down to treat others the way you want to be treated, fair, honest, and straight forward. Good read. Take care
I love this so much and thank you so much for sharing! I really just love realizing that enjoying the simple things sometimes is the best! Also recognizing that what is important and fun to you may not be everyone else's fun on the on the trip. “Do we get to keep these toiletries?” was my favorite!!!! :):) Glad you had a great time and got to spend it with your family!
I very much resonate with lesson no 3! Thank you Laurie
I think the part that you might have missed in their top 5 things, some of which were not "Italian" or even different from home, all of them happened with you, both of you. And i think that is what they will remember too. And you've got tons of photos that will remind them of what the Sistine Chapel looked like - then they might remember what it sounded like or smelled like. Oh- and i agree with you 100% about sleep!
LOTS of great take-aways from this post! Thank you for posting! I especially love "slow down to speed up". That's a keeper!
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the not getting enough rest to be at my best. definitely need to get more quality sleep and make that a priority
It really is hard to narrow down the 3 lessons into one because they are all so interconnected. You need to give your mind and body THE TIME to relax SO THAT you can enjoy the SIMPLE THINGS, including REST. I enjoyed that lesson as a whole. I will take that lesson with me on my next vacation (or staycation). As always, thank you Laurie for your candor and for sharing your own lessons with others so that we too can benefit.
Great information and reminders
Laurie, Thank you for sharing your trip and these nuggets. The lessons that resonate most with me are it does take time to relax and getting proper rest. When you devote 15 plus hours of your day for work, taking care of home and others; the 6-7 hours you lay down does not cut it! For me during this time I'm trying to unwind and find myself thinking fighting not to think about what I have to do tomorrow. Even after I create a to do list for the next day...I find things I need to add. Taking a day off here and there doesn't cut it as well because of all the plans you have for that day. I try to make sure my Mental Health Days remains just that.... time for me to laugh, cry, scream.... whatever I need to release the cares and stress!
Really enjoyed the article... and all very true!
Since I was already well aware of #1 (I'm in the same boat with taking a long time to relax), I think I'm resonating most with #3. I'm learning to prioritize sleep / rest and it's been wonderful. Love that you said "I love sleep.". :)
Welcome back from vacation. Well deserve! Action is the key to success. Shoulder to shoulder, coaching and delegating task to help other employees grow are very important. It is a sacrifice that one must do. Forget about yourself and be with your team day in and out to help them grow, is not always easy. On the long run, your team is stronger, and you can depend on them for the success of the organization. Thank you so much!
So many great tips here, thank you!
I am so impressed you're able to disconnect and these are great tips I'll be sure to try on my next trip!
Such a great post - so inspiring!